Director, Product Design. 2022 - Present.

Senior Manager, Product Design. 2021 - 2022.

Product Design Manager. 2019 - 2021.

Sr. Product Designer. 2018 - 2019.

Leading three of Zendesk's Product Design teams...
• Reporting & Analytics - Giving users actionable insights on their data
• Voice & Video - Connecting businesses, and customers via the most personal channels
• Omnichannel Services - Creating the core building blocks for Zendesk support products

Previously managed; Mobile Apps, Mobile SDKs, and Unity SDK Product Design teams.

Dublin Bricks

Founder & Brickmaster. 2019 - Present.

Writing a love letter to Dublin in Lego. As seen on ABC and RTÉ News.
Collaborators include; Lego, Meta, Facebook, Pinterest, Hubspot, Zendesk, Bank of Ireland, Teneo, 3FE, Teeling Whiskey, Smyths Toys, Boys & Girls, Neon Agency, and One Strong Arm.


CTO & Co-Founder. 2015 - 2018.

Working alongside the CEO to lead the compacy and develop the integrated strategic direction of the business, from acquisition and sales targets, to data lead creative marketing plans to drive growth. Developed businesses concept, brand, pitch, brand story and mission. Successfully designed, managed and built the award-winning Fillit product.


Head of Creative. 2015 - 2018.

Drives all aspects of creative experience design and strategy ensuring the delivery of the highest quality creative with the most effective results. Works closely with both clients and partners to develop extremely collaborative partnerships aimed at understanding client goals and achieving the results that matter.


Lead Digital Designer. 2014 - 2015.

Spear-headed a new digital wing of the business. Pushed the studio’s digital output into new areas, including both web and product design. Secured new business from key growth clients including Primark, Abtran, Philip Lee and Voyze. Won creative pitches for ATL Marketing campaigns. Completed successful pitches including to Brown Thomas, Irish FA and Four Star Pizza.


Design Manager. 2011 - 2014.

Built and managed the creative out-put of one of Ireland’s most renowned agencies. Creating campaigns and creative that introduced international clients to the potential of a digital first outlook across both the Irish and UK markets. Worked closely with the Account Directors to develop close client partnerships and to give a creative voice to their brands.

The Gentlemen's Aacedmy

Creative & Events Director. 2011 - 2018.

The Gentlemen’s Academy run not-for-profit educational evenings directed at men. The Academy connects with local businesses and professions who are excelling in their professional fields with our core membership in Dublin and London. Selected collaborators include Guinness, Hendrick’s, Jameson, Movember, 3FE, Clique Veuve, Weirs Jewelers, Drury Buildings, Fallon & Byrne, Coppinger Row.


Best User Experience

Eir SPiders 2017 — Fillit

Best Start Up

Irish Internet Awards 2017 — Fillit

Best Start-Up Entrepreneur

Ireland's Best Young Entrepreneur DLR 2017 — Fillit

Best Digital Start-Up (Runner Up)

Irish Start-Up Awards 2017 — Fillit

StartUp 100 (Runner Up)

Dublin Tech Summit 2017 — Fillit

Conferences & Talks

IDI FEED - Side to Side

Diving into a varied 10+ year wealth of side projects Gianni discusses how they can be the route to success.

UXDX - The Secrets and Synthesis of Successful UX Research

If UX Research is the ground floor of great product design, then talking to your customers is its foundation, essential to making sure you build something stable, that will last.

Watch →

UXDX - Designing the Design Critique

Does your design team share the essential feedback needed to challenge? Does your design critique add sufficient value or is it just another tick box activity?

Watch →

Zendesk Krakow Talks - The Secrets and Synthesis of Successful UX Research

After successfully presenting this talk at UXDX in 2019, I was invited by Zendesk Krakow to present it onsite in Poland.

Watch →


It's Nice That →

"Typographic club posters that show how creativity flourishes within boundaries..."

It's Nice That →

"Promoting secret gigs with the loudest posters possible..."

Totally Dublin →

"Gianni does a mean trade..."

AIGA Eye on Design →

Contributing artist.

AIGA Eye on Design →

"Designers are lending their talents and their voices to champion same-sex marriage"

Interface Lovers →

"He sees collaboration as the key to creating experiences customers love."

Dublin Bricks - ABC News →

“A lot of Dublin’s heart and soul is in its pubs...”

Dublin Bricks - RTÉ News →

"I was able to combine two things I love a lot - Dublin and Lego..."

Dublin Bricks - Sunday Independent →

"The builds are charming and look deceptively simple, but the reality is often far more complex..."

Dublin Bricks - Irish Post →

"The creative force behind the increasingly popular DublinBricks..."

Dublin Bricks - Dublin Inqurier →

"Solving puzzles and getting creative is a way to just step away from the outside world..."

Dublin Bricks - District Magazine →

"Gianni has even gone as far to add snugs and creamy pints..."

Dublin Bricks - Lovin Dublin →

"This man's talents appear to be endless...."

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